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Custom AI Solutions
Bespoke agents and automation, developed with a design-thinking loop: we sit with your team, diagnose the real bottleneck, and build in short sprints - iterating until your people run it without us.
The framework
Six stages, borrowed from design thinking. Testing feeds back into diagnosis - the loop runs until your users complete the workflow without us in the room.
The loop implements the five-phase design science methodology used in academic solution design:
Problem definition
= Understand
Diagnosis
= Diagnose
Solution design
= Design + Build
Evaluation
= Iterate
Learning
= Finalize
Methodology: van Aken, J. E., & Berends, H. (2018). Problem Solving in Organizations: A Methodological Handbook for Business Students (3rd ed.). Cambridge: Cambridge University Press.
As applied in: Arsenidis, S. D., & Seckler, C. (2022). Developing an Innovation Accounting System for a Professional Service Firm: A Design Science Research Project. In DESRIST 2022, LNCS 13229 (pp. 237-248). Cham: Springer.
doi.org/10.1007/978-3-031-06516-3_18Understand
Stakeholder interviews and workflow shadowing with the people who live the process daily - operators, not just managers. We watch where work actually slows down.
Diagnose
Issue trees and root-cause analysis separate symptoms from causes. Every candidate problem gets sized: hours lost, error rates, revenue at stake.
Design
Solution architecture designed with you, not for you: data flows, model choices, integration points into your existing stack, and what humans keep doing.
Build
Sprints of 1-4 weeks with a working demo at every checkpoint - never slideware. Built in your environment or ours, against your own keys and data.
Iterate
The people from stage one use the system on real work. What breaks or confuses loops straight back into Diagnose - that is the loop, and it runs until it works.
Finalize
Production hardening, monitoring, documentation, and training. Full source code and IP transfer to you - with optional SLA maintenance if you want us to keep it running.
Working with us
The loop is the method; this is the operating agreement around it. Predictable commercially, transparent weekly, and yours at the end.
Commercial phases & pricing live on the consulting page0h
Proposal turnaround
1–0 weeks
Per build sprint
0%
IP ownership at handover
FAQ
The questions we hear most about custom builds.
Start the loop
30 minutes with our founder. We will tell you honestly whether this needs a custom build, a marketplace product, or nothing at all.
