Terms of Service
Effective Date: 22 April 2026
Last Reviewed: 22 April 2026
Jurisdiction for Disputes: India (Republic of India)
Governing Law: Laws of India, excluding conflict of law provisions
Jurisdiction Notice
These Terms of Service are governed by the laws of India. Any disputes arising from or relating to these terms shall be subject to the exclusive jurisdiction of the courts in India.
Users in the European Union, United Kingdom, and other jurisdictions retain mandatory statutory rights that cannot be fully excluded by these terms. Where any provision of these terms is found to be unenforceable under applicable law, such provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force.
If you are a consumer resident in the EU, you may also be entitled to rely on the consumer protection regulations of your country of residence, which shall apply supplementally.
TL;DR
- You may use AIQorex products and services only for lawful purposes. Do not misuse them.
- All products (Marketplace, SaaS, Consulting) are sold as-is with limited warranties.
- AI-generated outputs and advice are not guaranteed to be accurate, complete, or suitable for your specific situation.
- AIQorex retains ownership of its pre-built products until fully paid. Custom work product ownership is defined per engagement.
- We may suspend or terminate your access if you breach these terms.
- Payment is due at time of purchase. Subscriptions renew automatically unless cancelled.
- Disputes are resolved by arbitration in India under the Arbitration and Conciliation Act, 1996.
1. Acceptance of Terms
By accessing or using the AIQorex website (aiqorex.com), marketplace, products, or services, you confirm that:
- You are at least 18 years of age and have the legal capacity to enter into these terms
- You are using AIQorex services for a lawful purpose
- You accept and agree to be bound by these Terms of Service, our Privacy Policy, and Cookie Policy
If you are using AIQorex services on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these terms. In that case, "you" and "your" refer to you and the entity you represent.
If you do not agree to these terms, do not access or use any AIQorex service.
2. Services Overview
AIQorex provides the following services:
2.1 AIQorex Marketplace (One-Time Products)
Pre-built AI workflows, automation packages, and AI agents sold as one-time purchases. Products are delivered digitally upon confirmed payment. Optional installation support may be purchased separately.
Example products: n8n workflow templates, AI agent configurations, automation bundles
Payment Processors: AIQorex uses multiple payment processors depending on the product type and customer location:
- Dodo Payments (dodopayments.com) — Merchant of Record for Marketplace and Maintenance SaaS transactions; handles tax collection and compliance
- Stripe (stripe.com) — alternative processor for Marketplace and Maintenance SaaS; AIQorex is merchant of record for Stripe transactions
- Payoneer (payoneer.com) — available for AI Consulting engagements; cross-border B2B payment service
AIQorex selects the appropriate processor at checkout based on product type and your location. AIQorex does not store or process raw payment card data.
2.2 Maintenance SaaS (Recurring Subscription)
Monthly or annual subscription plans offering ongoing support, product updates, maintenance, and access to new features. Plans are: Starter, Professional, Enterprise, and Custom.
2.3 AI Consulting
Custom AI agent development, AI strategy engagements, and advisory services delivered through defined project scopes or monthly retainer arrangements.
3. Account Registration
You may be required to create an account to access certain AIQorex services. When registering:
- Provide accurate, current, and complete information
- Keep your account credentials confidential and secure
- Notify AIQorex immediately of any unauthorised access
- Accept responsibility for all activity under your account
AIQorex reserves the right to suspend or terminate accounts that provide false information or are used for prohibited activities.
4. Payment Terms
4.1 Marketplace (One-Time Products)
- Full payment is required at the time of purchase. Available payment processors include Dodo Payments, Stripe, and Payoneer depending on product type and your location.
- Prices are listed in EUR and may be converted to your local currency at the prevailing exchange rate.
- All prices are exclusive of applicable taxes unless otherwise stated at checkout. When Dodo Payments is the selected processor, Dodo handles tax collection and remittance as Merchant of Record. When Stripe or Payoneer is the selected processor, applicable taxes are handled according to the terms presented at checkout.
4.2 Maintenance SaaS (Subscriptions)
- Subscription fees are billed in advance on a monthly or annual cycle.
- Subscriptions renew automatically at the end of each billing period unless cancelled before renewal.
- You may cancel Starter, Professional, and Enterprise plans at any time. Cancellation takes effect at the end of the current billing period. No prorated refunds are provided for partial months.
- AIQorex reserves the right to change subscription pricing with 30 days' prior notice. Price changes apply to the next billing cycle after notice.
4.3 AI Consulting
- Consulting engagements are priced as fixed project fees or monthly retainers, as agreed in writing prior to commencement.
- Project fees require a minimum 50% advance payment before work commences.
- Monthly consulting retainers are billed in advance on the first day of each calendar month.
- All consulting fees are non-refundable after the engagement period has commenced, except as described in the Refund and Cancellation Policy.
- Available payment processors for AI Consulting engagements include Dodo Payments, Stripe, and Payoneer. Payoneer is particularly suited for international (cross-border) consulting payments where currency conversion or local payment methods are required.
4.4 Failed Payments
AIQorex reserves the right to suspend or terminate access to services if a payment fails, is disputed, or is recalled via chargeback without prior notice. When Dodo Payments is the Merchant of Record, Dodo manages chargeback disputes on AIQorex's behalf. For Stripe and Payoneer transactions, AIQorex manages chargebacks directly according to the applicable processor's dispute resolution process.
5. Acceptable Use
You agree not to use AIQorex services to:
Prohibited Activities:
- Violate any applicable law, regulation, or third-party rights in any jurisdiction
- Engage in fraud, deception, or misrepresentation
- Upload, transmit, or distribute content that is illegal, harmful, threatening, defamatory, or discriminatory
- Attempt to gain unauthorised access to AIQorex systems, other user accounts, or third-party infrastructure
- Use AIQorex services to train, fine-tune, or improve a competing AI product or service
- Reverse engineer, decompile, or disassemble AIQorex products except as expressly permitted by applicable law
- Resell, redistribute, or sublicense AIQorex products without written permission
- Use AIQorex services in a manner that interferes with the normal operation of the platform
- Circumvent or attempt to circumvent any usage limits, billing mechanisms, or access controls
AI-Generated Output Restrictions:
- Do not rely on AI-generated outputs as sole basis for decisions with material legal, financial, medical, or safety consequences without independent human review
- AI outputs may contain inaccuracies, omissions, or biases. You are responsible for validating outputs before use in consequential contexts
6. Intellectual Property
6.1 AIQorex IP
- All pre-built products, templates, workflows, and materials provided through the AIQorex Marketplace are owned by AIQorex or its licensors.
- Upon full payment, you receive a non-exclusive, non-transferable licence to use the product for your own internal business purposes. You do not acquire ownership.
- You may not redistribute, resell, sublicense, copy, modify, or create derivative works from AIQorex Marketplace products without written consent.
- The AIQorex name, logo, branding, and design elements are the exclusive property of AIQorex and may not be used without prior written permission.
6.2 Custom AI Agent Developments
For custom AI agent development engagements:
- Background technology and methodology: AIQorex retains ownership of generalised tools, frameworks, and approaches developed during the engagement.
- Custom deliverables: Custom outputs created specifically for you ("Works Made for Hire") are transferred to you upon full payment, subject to AIQorex's right to use generalised techniques and non-confidential learnings.
- Pre-existing IP: Each party retains ownership of its pre-existing intellectual property.
6.3 Your Content
You retain ownership of all data, content, and materials you upload or submit to AIQorex services. You grant AIQorex a limited licence to process your content solely for the purpose of delivering the purchased service.
7. AI Advice Disclaimer
IMPORTANT — READ CAREFULLY
AIQorex provides AI-generated outputs, recommendations, and assistance. These are subject to the following limitations:
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No Guarantee of Accuracy: AI-generated content may be incomplete, outdated, or factually incorrect. AIQorex does not guarantee the accuracy, completeness, or reliability of any AI output.
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Not Professional Advice: AI outputs do not constitute legal, medical, financial, tax, or professional advice. Consult a qualified licensed professional before making decisions in these domains.
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Suitability: AI-generated outputs may not be suitable for your specific business, legal, or technical situation. The suitability of any AI output depends entirely on your context, which AI systems may not fully understand.
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Outcomes Not Guaranteed: AIQorex does not guarantee any specific business outcome, performance improvement, cost reduction, or other result from using its services or products.
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Evolving Technology: AI systems are evolving rapidly. AIQorex does not guarantee that its AI tools will remain current, error-free, or uninterrupted.
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Your Responsibility: You are solely responsible for evaluating, validating, and applying any AI-generated output. AIQorex shall not be liable for any loss or damage arising from your reliance on AI-generated content without appropriate human oversight.
8. Limitation of Liability
To the maximum extent permitted by applicable law:
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AIQorex services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
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AIQorex shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including but not limited to loss of profits, loss of revenue, loss of data, loss of business opportunity, or cost of substitute services, arising out of or relating to these terms or the use of AIQorex services, regardless of the theory of liability (contract, tort, strict liability, or otherwise), even if AIQorex has been advised of the possibility of such damages.
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AIQorex's total aggregate liability arising from or relating to these terms shall not exceed the total amount paid by you to AIQorex in the 12 months preceding the event giving rise to the liability.
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Limitations do not apply to: death or personal injury caused by negligence; fraud or fraudulent misrepresentation; or any other liability that cannot be excluded or limited by applicable law (including mandatory consumer protections in applicable jurisdictions).
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Consumer rights preserved: Nothing in these terms excludes or limits any statutory consumer rights that cannot be waived by contract under applicable law (e.g., EU consumer rights, UK Consumer Rights Act 2015).
9. Indemnification
You agree to indemnify, defend, and hold harmless AIQorex, its founder (Shivam Dixit), employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of:
- Your breach of these Terms of Service
- Your misuse of AIQorex products or services
- Your violation of any applicable law or third-party rights
- Any content or data you submit to AIQorex services
10. Service Availability
AIQorex strives to maintain service availability but does not guarantee uninterrupted access. Scheduled maintenance windows will be communicated in advance where practicable. AIQorex reserves the right to modify, suspend, or discontinue services with reasonable notice.
AIQorex shall not be liable for any service interruption, data loss, or damage arising from:
- Scheduled or emergency maintenance
- Force majeure events (natural disasters, acts of war, pandemics, infrastructure failures beyond AIQorex's control)
- Third-party service failures (Dodo Payments, Stripe, Payoneer, Supabase, hosting providers, internet infrastructure)
- Your own actions or inactions
11. Termination
11.1 Termination by You
- You may stop using AIQorex services at any time without penalty.
- Subscription cancellations take effect at the end of the current billing period (see Section 4.2).
- Account deletion requests should be sent to [email protected]. Data will be handled per the Privacy Policy.
11.2 Termination by AIQorex
AIQorex may suspend or terminate your access immediately, without prior notice, if:
- You breach these Terms of Service and fail to cure within 7 days of written notice
- You engage in prohibited activities (Section 5)
- You fail to pay fees when due
- You engage in fraudulent, abusive, or illegal conduct
- Continued access poses a security risk to AIQorex or its users
Upon termination:
- All outstanding fees become immediately due
- Your licence to use Marketplace products terminates (unless legally permitted to continue)
- AIQorex may retain data as required by law or for legitimate business purposes per the Privacy Policy
11.3 Effect of Termination
Termination does not limit either party's rights or remedies that accrued before termination. Sections that by their nature should survive termination shall survive, including: Intellectual Property, AI Advice Disclaimer, Limitation of Liability, Indemnification, and Dispute Resolution.
12. Dispute Resolution
12.1 Arbitration
Any dispute, controversy, or claim arising out of or relating to these Terms of Service, or the breach, termination, or invalidity thereof, shall be settled by arbitration in India under the provisions of the Arbitration and Conciliation Act, 1996.
- Seat of Arbitration: India (location to be mutually agreed, defaulting to a neutral city)
- Language: English
- Number of Arbitrators: 1 (single arbitrator, mutually appointed; default to a sole arbitrator appointed by the appointing authority in case of disagreement)
- Governing Law: Laws of India
12.2 Pre-Arbitration Notice
Before initiating arbitration, the complaining party shall provide written notice to the other party, describing the dispute in reasonable detail. Both parties shall attempt to resolve the dispute amicably within 30 days of receipt of such notice.
12.3 Exception for Injunctive Relief
Nothing in this clause prevents either party from seeking injunctive or other emergency relief from a court of competent jurisdiction to prevent irreparable harm pending arbitration.
12.4 Consumer Protections
If you are a consumer in the EU, UK, or another jurisdiction with mandatory dispute resolution protections, the arbitration clause shall not deprive you of your rights under applicable consumer law. You may also use the EU Online Dispute Resolution platform (ec.europa.eu/odr) for cross-border disputes.
12.5 Class Action Waiver
You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.
13. Modifications to Terms
AIQorex may modify these Terms of Service from time to time. Material changes will be communicated by:
- Email notification to the registered account address
- Notice posted on the website with the updated effective date
Your continued use of AIQorex services after such modifications constitutes acceptance of the updated terms. If you do not agree to the modified terms, you must stop using the services before the effective date of the change.
14. Governing Law and Jurisdiction
These Terms of Service shall be governed by and construed in accordance with the laws of the Republic of India, without regard to conflict of law principles.
Subject to Section 12 (Dispute Resolution), any legal action or proceeding arising under these terms shall be brought exclusively in the courts located in India, and you irrevocably consent to the personal jurisdiction and venue therein.
15. General Provisions
| Provision | Description |
|---|---|
| Entire Agreement | These terms, together with the Privacy Policy and Cookie Policy, constitute the entire agreement between you and AIQorex regarding your use of services. |
| No Waiver | Failure to enforce any provision of these terms does not constitute a waiver of that provision or any other provision. |
| Severability | If any provision of these terms is held invalid or unenforceable, the remaining provisions shall continue in full force and effect. |
| Assignment | You may not assign these terms without AIQorex's prior written consent. AIQorex may assign these terms to a successor in interest in connection with a merger, acquisition, or sale of assets. |
| Force Majeure | Neither party shall be liable for any failure to perform due to causes beyond its reasonable control, including natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation, facilities, fuel, energy, labour, or materials. |
| Notices | All notices under these terms shall be in writing and delivered to the email address registered with your account or to [email protected]. Notices are deemed received upon confirmation of delivery. |
16. Contact Information
AIQorex
Website: aiqorex.com
Email: [email protected]
For legal notices and service of process, please email: [email protected] with "Legal Notice" in the subject line.
Schedule A — AIQorex Business OS Specific Terms
These additional terms apply when you purchase a license to AIQorex Business OS, a local-first desktop application for macOS that AIQorex installs on your machine. They supplement the general Marketplace terms above; if there is any conflict, this Schedule A prevails for AIQorex Business OS.
A1. License Grant
Subject to payment of the applicable fee and ongoing compliance with these terms, AIQorex grants you a non-exclusive, non-transferable, perpetual license to install and run AIQorex Business OS on the number of Apple Macintosh computers covered by your purchase (default: one), for your own internal business use. Activation is performed locally on each Mac using a master license key issued to you at delivery time; the install does not contact AIQorex's servers to validate the key.
A2. Activation Limits
The master license key issued to you at purchase may be used to activate Business OS on the number of Macs specified in your order (default: one). Activations beyond that limit are a material breach of this Schedule A and entitle AIQorex to the remedies in §A9 (Termination) and the general Termination clauses above. AIQorex does not technically prevent extra activations; enforcement is contractual.
A3. Transferability
Licenses are non-transferable to third parties and cannot be re-sold, leased, sub-licensed, or distributed. Moving your AIQorex Business OS install to a new Mac you own is permitted: run bash uninstall.sh on the old Mac, then run setup on the new Mac and enter the same master license key. No server-side step is required.
A4. Updates and Optional Renewal
The perpetual license entitles you to run the version of AIQorex Business OS that was current at the date of purchase indefinitely. Software updates, patches, and new features released after your initial purchase require an active annual renewal (the "Updates Subscription"). The Updates Subscription is optional; if you do not renew, your install will continue to function on the version you currently have, but will not receive future updates. The current renewal price is published at aiqorex.com.
A5. Public URL Feature (Optional)
If you opt in to the Public URL feature, AIQorex provisions a unique subdomain on a domain owned by AIQorex (for example your-org.aiqorex.app), routed to your local install via a Cloudflare Tunnel. AIQorex retains administrative control of the subdomain and the associated Cloudflare resources. You may request that the subdomain be torn down at any time by emailing support; AIQorex may also tear it down on termination, refund, or breach of these terms. While enabled, all inbound HTTPS traffic transits Cloudflare's edge network (see the Privacy Policy §5.6 for data-handling details).
A6. Data Ownership and Local Processing
All data you input into AIQorex Business OS — including conversations with agents, uploaded files, knowledge base content, generated artifacts, and your license key — remains stored on your Mac. AIQorex does not have access to this data and is not the data controller for it. You are solely responsible for backups, disaster recovery, and the lawfulness of any data you process through the application. License activation runs fully locally; no operational data is transmitted to AIQorex or Dodo Payments by the install (see the Privacy Policy §2.3).
A7. Reverse Engineering and Modification
You shall not, and shall not permit any third party to:
- decompile, disassemble, reverse-engineer, or attempt to derive the source code of AIQorex Business OS, except to the extent expressly permitted by applicable law;
- circumvent, disable, or interfere with the licensing, activation, or update mechanisms;
- remove or alter copyright, trademark, or other proprietary notices contained in the software;
- redistribute, mirror, or share the installer, license keys, or activation tokens with any party other than yourself.
A8. Refund Window
Refunds for AIQorex Business OS are governed by the AIQorex Refund Policy. In addition to the general Refund Policy: a refund request submitted within fourteen (14) days of your initial license activation will be honoured at AIQorex's discretion, provided you (i) run bash uninstall.sh on every Mac the master key was used to activate, and (ii) confirm in writing that you have not retained a working copy of the software or the master license key. AIQorex reserves the right to deny refunds for licenses where substantial commercial output (presentations, financial models, deliverables, generated artifacts) has been produced and downloaded prior to the refund request.
A9. Termination on Revocation
If your license is revoked — for refund, chargeback, or material breach of these terms — you must (i) run bash uninstall.sh on every Mac on which the master key was used to activate Business OS, and (ii) destroy all copies of the master license key in your possession. AIQorex may also tear down the Public URL subdomain on revocation. Continued use of Business OS after revocation is a copyright infringement and a breach of these terms. Local data on your Mac is not deleted by AIQorex; you are responsible for any onward use, retention, or deletion of that data.
A10. Liability Cap (Marketplace)
Without limiting the general Limitation of Liability section, AIQorex's aggregate liability under or in connection with AIQorex Business OS shall not exceed the total fees paid by you for the AIQorex Business OS license and any active Updates Subscription in the twelve (12) months preceding the event giving rise to the claim.
A11. Order of Precedence
For the avoidance of doubt: the Privacy Policy, Acceptable Use Policy, Refund Policy, and the general Terms of Service above all apply to AIQorex Business OS, except where a clause in this Schedule A expressly modifies or supersedes a clause in the general terms.